Every interaction with a customer

starts with the FIRST CONTACT

Every conversation in one place.

With our First Contact system, you’ll be able to conveniently manage and respond to every message across multiple channels, all from one platform.

Conveniently connect.

Connect with your customers on their favourite channels, whether they started on Facebook, Google, sent a text messaging, or even directy visited your website.

Consolidate interactions.

Every interaction from your leads, customers, and team members comes to your Conversations tab inside First Contact so you can respond quickly without jumping from inbox to inbox.

Communicate in context.

With First Contact, you’ll have context for every conversation. Pick up the conversation at any time and you’ll have a complete history of every interaction.

Chat on the go.

With mobile and desktop apps, you can communicate with your leads, customers, and teams from anywhere.

We are tired of searching around for messages from our customers all over the place now they're all in one place.

Having one system, it makes it a lot easier to manage

and make sure that nothing gets forgotten.”

John Smith - My Shop In Town

Contact Us

Text Us - Click on the Red Chat Icon

Email: help@lightworkdigital.com